Terms and Conditions

📜Terms of Service & Privacy – PetGlade.store

Effective Date: 1^st July 2025

Welcome to PetGlade.store. By accessing or using our website and services, you agree to be bound by the following Terms of Service. Please read them carefully before using our site.

1. Overview

This website is operated by PetGlade.store. Throughout the site, “we”, “us”, and “our” refer to PetGlade. By using our site or purchasing something from us, you agree to these Terms of Service.

2. Online Store Terms

You must be at least the age of majority in your jurisdiction to use this site.

You may not use our products for any illegal or unauthorized purpose.

We reserve the right to refuse service to anyone at any time.

3. Products & Pricing

All prices are subject to change without notice.

We reserve the right to limit quantities or discontinue products.

We make every effort to accurately display product details but cannot guarantee 100% accuracy in colour or description due to screen variations.

4. Shipping & Returns

Shipping times and fees are available at checkout and in our Shipping Policy.

Returns are accepted under our Return Policy, which forms part of these Terms.

5. Third-Party Tools & Links

We may provide access to third-party tools “as is” without warranties.

Certain content or services may link to third-party websites. We are not responsible for their content or practices.

6. User Comments & Submissions

Any suggestions or comments you send us may be used by us without restriction or compensation.

You agree not to post anything unlawful, abusive, or misleading.

7. Errors & Omissions

We do our best to ensure accurate information, but occasionally there may be errors. We reserve the right to correct these without notice.

8. Governing Law

These Terms are governed by the laws of [your country or state].

9. Contact

Questions? Contact us at support@petglade.store

 

Privacy Policy

We value your privacy. This policy outlines how PetGlade.store collects, uses, and protects your personal information.

1. What Information We Collect

We collect the following types of information:

Personal Info: Name, email, phone number, shipping/billing address.

Payment Info: Handled securely by Shopify or third-party processors (we do not store credit card info).

Usage Info: Browser type, device, pages visited, IP address.

2. How We Use Your Information

We use your info to:

Process orders and deliver products

Communicate order updates and promotions

Improve website functionality and user experience

Comply with legal obligations

3. Sharing Your Information

We do not sell your personal data. We may share it with:

Shopify (our eCommerce platform)

Shipping providers

Marketing tools (e.g., email newsletters, only with your consent)

Legal authorities when required

4. Cookies

We use cookies to remember your preferences, track traffic, and personalize your experience. You can manage cookie settings in your browser.

5. Your Rights

Depending on your location, you may have the right to:

Access, correct, or delete your personal data

Opt-out of marketing communications

File a complaint with a data protection authority

6. Data Security

We take reasonable measures to protect your personal info using encryption, firewalls, and secure servers.

7. Changes to This Policy

We may update this Privacy Policy. Changes will be posted on this page with an updated effective date.

8. Contact

Questions about privacy? Email us at support@petglade.store